Terms & Conditions
Tidewater Equipment Text Messaging Terms of Service
Program Name: Tidewater Equipment Text Messaging (Helpdesk Support & Customer Account Communications)
- These programs provide two-way support messaging for IT Helpdesk requests and updates, replies to customers who have contacted Tidewater regarding accounts, equipment, or service needs, welcome messages for new hires, and account-related updates (including billing, transactions, service/order status, and appointment reminders) delivered through our business systems.
- You can cancel the SMS service at any time. Just text STOP to the number from which you received the message. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword
HELP for more assistance, or you can get help by contacting us through the form at
/contact.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
For our Privacy Policy, please visit:
/policy
